The digital future of Tourism customer service
What will it be like to travel in 2025? Get an inside look at global technology trends
Ticket Sales are no longer available
Where
Manifold Coworking Space
21 Devon Street West
New Plymouth, New Zealand
When
Tue 21 May 2019
Running Time
1 hour
Delivery Options
eTicket
In a world with Uber, Netflix and chat apps like WhatsApp customer expectations are rapidly changing. Travel has undergone massive changes already and much more is coming.
Yonder are hosting this event to showcase to both travellers and tourism operators the digital future of travel and the exciting value it brings.
We explore the emerging demands of travellers and technologies such as remote check-in/sign-in, voice assistants, chatbots and conversational AI, and mobile payment methods. We also analyse the role of TripAdisor, Google and the battle between hotels and OTA’s like Booking.com to “own customers”.
If you’re an avid traveller, a tourism business operator, or someone focused on delivering the best customer service, this event is for you. We will unpack the value drivers behind these technologies and share tips, tricks and pitfalls to adopt them. We will also share our own experience developing a business providing AI chatbot technology.
And there’s free beer afterwards.
A free event, supported by Yonder, Venture Taranaki and Manifold
Doors open at 17.30
Presentation starts at 18.00, around 45mins long.
Drinks to follow
See more Techweek19 events.
Where
Manifold Coworking Space
21 Devon Street West
New Plymouth, New Zealand
When
Tue 21 May 2019
Running Time
1 hour
Delivery Options
eTicket